In order to access internet, email or picture messaging on your phone you’ll need to make sure your phone is set up correctly. These settings are often referred to as WAP settings, and are also needed for downloading content to your phone, such as pictures, ringtones and wallpapers.
If your handset was purchased from one of the networks, then it should already be configured ready to use, but if you bought it from a high street chain or using a handset that you’ve been given, you’ll need to get the settings for your phone.
Fortunately, this is now a really simple thing to do! All you need to do is visit your networks help and support site, complete a short form and the settings will be sent through to your handset for you.
If you’re on the 3 network, then unfortunately you’ll need to contact their customer service team, as its not possible for the settings to be sent through automatically for handsets on the 3 network.
Things to look out for:
Before the settings are sent, you will need to tell the website the make and model of your phone, and whether your phone is on contract or pay as you go. It’s important to select the right one, as contract settings won’t work on pay as you go phones. You will then be asked to choose the settings that you want sending through to your phone. There are normally 3 to choose from: Email, Internet/WAP and MMS. If you want to be able to download ringtones and send picture messages, then you only need the Internet/WAP and MMS settings.
Its important that you get both, even if you only want to send picture messages.
If you want to configure your phone for email, you will need to have your email account information to hand. This will normally include your email address, account username and password, and in some cases you will also need the POP3 or IMAP settings for your email provider. If you’re not sure what these are then a quick search online will normally find them. If you can’t find them, post your email provider (the part after the @ symbol) below and I’ll do my best to find it for you.
Handset not listed?
In some cases, you may find that your handset isn’t listed on the networks website. if it isn’t, it just means that the handset you’ve got isn’t officially supported, but don’t worry – if your handset is made by one of the companies listed below you can get the settings sent through from their website.
If your handset is not listed on your network’s website and you can’t get them from one of the sites listed above, then you will need to set up your phone manually. This can be a little confusing, and because each phone is different, you’ll need to dig out your user guide to find out where you need to enter the settings.