Delivery Information – Home Delivery Network

Home Delivery Network

Home Delivery Network ‘s core focus is to deliver home shopping products to customers. They handle in excess of 105 million parcels each year through their network of 50 depots.

A signature is required on all deliveries sent using HDN. The driver will not leave any goods in a ‘safe location’, but will instead leave a card to confirm the delivery attempt and will advise that a further attempt will be made on the next working day. Customers can arrange a mutually beneficial time for delivery either through the HDN customer service centre. Deliveries sent using HDN can take place between the hours of 7am and 7pm.

Each item is despatched from Mobile Fun with a unique parcel identifier (UPI). At certain points during the delivery process the item is scanned which provides parcel tracking information. This parcel tracking information is available to you via the ‘Track & Trace’ facility on the HDN Website.

In order to use the ‘Track & Trace’ parcel tracking facility you will need to enter the UPI (Unique Parcel Identifier) associated with your parcel.

Service Availability

Whilst 24 hour delivery is available for the majority of UK addresses, timescales associated with certain delivery addresses may be slightly longer. This may be the case for some addresses in Scotland and where sea crossings are involved. Please see the chart below for out of area delivery time scales.

Postcode Area Approximate Delivery Time
AB 2 Working Days
BF0 – BF99 Varies depending on final destination
BT1 – 99 2 Working Days
DD8-11 2 Working Days
EIRE/ROI upto 7 Working Days
GY1 – 99 upto 5 Working Days
HS1 – 8 upto 4 Working Days
HS9 – 99 upto 5 Working Days
IM1 – 99 upto 5 Working Days
IV1 – 20, 25, 30-32, 36 upto 2 Working Days
IV21 – 23, 26, 27, 40, 52, 53, 54 upto 2 Working Days
IV41 – 51, 55, 56 upto 4 Working Days
JE1 – 99 upto 5 Working Days
KA27, 28 upto 2 Working Days
KW1 – 3, 5 – 14 upto 2 Working Days
KW15 – 17 upto 8 Working Days
PA20 – 23, 24 – 40 upto 2 Working Days
PH49 – 50 upto 2 Working Days
PA41 – 49 upto 5 Working Days
PA60 upto 3 Working Days
PA61 – 75, 77, 78 upto 4 Working Days
PA76 upto 6 Working Days
PH19 – 26, 30 – 41 upto 2 Working Days
PH41 (2), 42, 43, 44 upto 5 Working Days
TR21 – 25 upto 3 Working Days
ZE1 – 99 upto 8 Working Days

HDN delivers to every postcode everyday on the UK mainland and Northern Ireland using it’s own fleet of drivers.  For out of area postcodes, a small network of established partners make deliveries to offshore locations while continuing to follow HDN procedures for a seamless experience.