Watch our video for a handy step-by-step guide!
Here’s a short guide to working out what model your phone is.
Check your phone’s settings
The easiest way to check your phone’s model name and number is to use the phone itself. Go to the Settings or Options menu, scroll to the bottom of the list, and check ‘About phone’, ‘About device’ or similar. The device name and model number should be listed.
Check the phone and its box
This may sound like an obvious one, but you should be able to find some mention of the phone or its model number on the phone, or among the things you found in the box. The box itself is also a great indicator, with most including the model name and number on a small white sticker. If nothing stands out as a potential model name, then try googling whatever words or numbers that you can find. This same sticker can also be found inside some older phones, usually inside the battery cover (and potentially behind a removable battery).
Check your order receipt
Did you order your smartphone online, through your mobile network or a third-party retailer offering SIM-free phones? Normally, you’ll receive an order receipt in your email that should have your exact model number. For example, community-oriented network giffgaff send out an email that includes the full model name of the phone you’ve chosen, plus a link to the handset’s page so you should always be able to find the correct model. Apple send out a similar email, and other retailers should provide a similar paper trail for you to follow up with.
Check the Bluetooth name
Another nice way to get a clue to your phone’s name is via Bluetooth. Each Bluetooth device has a preset name it uses to connect, so by connecting to another smartphone or device, you can see what device name is listed.
Identify your iPhone model
Need to identify which iPhone you have? Check out Apple’s excellent support page on the subject, which includes information like the colours, model numbers, capacities and release date.