1. The ballpoint refill refused to work when cold. OK, this was easily resolved with a replacement (Parker standard type refill will do it).
2. The second problem is not so easily resolved and is the fact that the caps, although they shut with a positive click, remain loose. If you shake the pen, the caps wobble. It just ruins the whole quality feel of the item.
It's a real shame, as the product could be real quality.