First Class
If you have chosen an item which is in stock and selected the £2.50 First Class post, the estimated time for delivery is usually 2-5 working days within the UK. Please allow up to 15 working days (inc Saturdays) for delivery.Royal Mail will not accept a first class post as lost until 15 working days has passed from date of dispatch.
If you have not received your delivery after 15 working days, please contact us and we will send you a disclaimer form. You will need to sign this and return it to us so we can refund you or provide you with a replacement.
Please note, that the £2.50 First Class delivery option is only available on orders below £75.00
Special Delivery
Royal Mail Special delivery shipping method (£5.95) is guaranteed to be delivered by Royal Mail by 1pm the following day, provided that your order was placed before 6pm and the item is in stock.
Please note that in some cases we may have to send your order via an alternative shipping carrier. In the event of this happening, we will email you to update you on your new expected delivery schedule.
First Class International
If you have chosen an item which is in stock and selected First Class International Recorded for £.3.40 this may take between 2-5 working days dependent on the delivery address.
Royal Mail will not accept a First Class International as lost until 25 working days has passed from dispatch.
If you have not received your delivery after 25 working days, please contact us and we will send you a disclaimer form. You will need to sign this and return it to us so we can refund you or provide you with a replacement.
Please note, if an order was been placed over a weekend or bank holiday the order will be processed the following working day.
If the item states that is is not in stock the delivery method chosen on the order will be actioned once the item is in stock.
Need Further Assistance ?
If this article didn't help resolve your query, then you may wish to contact Customer Relations.
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