Mobile Fun Blog

Delivery Information

Orders received before 6.00pm Monday-Friday (except UK public holidays) are usually dispatched the same day subject to stock availability.

* Although 1st Class Delivery can take between 1 – 3 working days from the dispatch date, it’s been our experience that the majority of late packages arrive just a day or two after this estimated delivery period. Please be aware however that although NOT the norm, delays on this service can result in orders taking up to 15 days to arrive.
† Except Scottish Highlands

European Delivery

Mobile Fun delivers to selected countries within the European Union (EU). When you have selected your items please select ‘EU First Class International Post £3.40′ from the basket page. Below is a full list of European countries which we deliver to:

Note:

1. The estimated arrival times are taken directly from information provided by our couriers. These are estimates only, Mobile Fun are not responsible if this varies.

2. All deliveries will require a signature on receipt, apart from those delivered using the Royal Mail Standard 1st Class service (UK). However, where the value of your total order exceeds £75 or/and includes an high value item -such as a Sim Free phone – then your delivery option will be automatically upgraded within the shopping basket to a ‘Guaranteed Next Day ’ service as detailed above.

3. In exceptional circumstances we reserve the right to use alternative couriers.

4. Saturday deliveries are at the discretion of the couriers, it is our experience that in most cases they do choose to deliver to residential addresses on Saturday mornings.

5. When signing for a delivery you are accepting the item in the condition it arrives. Please ensure you check your item before signing for it, as we cannot be held responsible for the condition of an item once it has been signed for and accepted.

6. If goods are returned to Mobile Fun because of a failed delivery for any reason, the carriage cost is not refundable. We reserve the right to charge for any extra carriage costs incurred to re-send goods.

7. Missing or delayed items: Please note that we will need to wait 15 days before being able to trace, replace or refund lost items.

8. Mobile Fun does not invite purchases from outside of the European Union (EU); and therefore all transactions will be subject to UK VAT. You are advised not to place orders with a shipping destination outside of the EU using the above shipping options (which also operate within some non-EU territories e.g. Jersey & Guernsey – VAT-free zones outside of normal UK and CE trade tariffs);  in doing so you agree to accept the VAT levied against your purchase.

Order Tracking

Following your purchase online, Mobile Fun will send you email confirmation to acknowledge your order and again when your goods have been dispatched from our warehouse.  The email address used, will be the one you provided at the point of purchase or stored within your ‘My Account’ profile.