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Mobile Fun is the UK’s leading on-line retailer for Everything First in  mobile phone accessories from our website, www.mobilefun.co.uk Since we started the company in 2000, Mobile Fun has been based in Birmingham.  Our flagship website www.mobilefun.co.ukreceives over 1.6m visits and 33,000 orders every month. We put our success down to listening and responding to what our customers and businesses want; our extensive range of the latest accessories, as well as world-class customer service. Mobile Fun also operates offices and dedicated websites worldwide, including Germany, France, The Netherlands, Spain, Italy, Ireland and the US.

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Current Vacancies

We are always on the hunt for talented, enthusiastic people with a passion for mobile phones and other similar technologies.  If you think you’re what we are looking for then browse the current job vacancies.

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 Logistics Coordinator – Returns

The Opportunity Mobile Fun has  vacancies within its Warehouse Team for some reliable individuals with drive, and energy with attention to detail, who also work well within a team and take pride in doing a good job.

  • Are you able to process the customer and supplier returns in line with KPI’s,
  • Are you able to ensure the delivery of an efficient service to our internal and external customers,
  • Can you handle the demands of a fast paced warehouse environment?
  • Are you hands-on team player?

If you have answered yes to the above, this could be the opportunity you have been waiting for? The Challenge As part of a team you will report to the Warehouse Floor Manager and work alongside your team of colleagues ensuring all customer returns are completed to a high standard within the parameters of the KPI’s and daily targets Repairs and Returns: (faulty and non-faulty)

  • Ensure that all warranty repairs are dealt with daily, in a prompt and efficient manner.
  • Ensure that rigorous testing is carried to determine the cause of the problem, confirming that they meet the criteria specified in our terms and conditions of return
  • Ensure that failed delivery items are processed quickly and efficiently.

Supplier Returns:

  • Ensure that faulty stock is returned to suppliers promptly and returns systems updated accordingly.
  • Initiate regular stock takes to deliver 100% accuracy, to identify and rectify errors.
  • Chase suppliers for outstanding returns numbers and collections, whilst updating the system as necessary.

The Basics You must be a well organised individual who works methodically and accurately be responsible and dependable, have numeracy skills and be able to communicate well.You will have a minimum of 3 GCSE grades A-C including Maths and English or equivalent, previous proven of warehouse experience , picking and packing within a fast paced warehouse environment. To Apply Apply for this position using our easy on-line application form, Please highlight your relevant experience for this role and why you think you are suitable for it. We look forward to hearing from you Please note that interviews are currently taking place – so please apply ASAP.  We look forward to hearing from you!

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Part Time Customer Relations Executive (20 hrs)

The Opportunity Mobile Fun has vacancies within its Customer Service Team.  Are you a person with drive and ambition looking to begin a fantastic new part time role within a Customer service environment? Are you looking for a challenging prospect to kick-start your career? Would you relish the responsibility to deliver great customer service to our online customers? If you have answered yes to the above, this could be the opportunity you have been waiting for?  The ChallengeTo deliver excellence in resolving customer service issues, together with appropriate sales focus. To resolve queries in a timely and effective manner and ensure company promise and deadlines are met and achievement of personal targets

  • Resolving customer service issues by adopting the right first time solution
  • Focusing on individual customer needs, requirements and building a rapport whilst, maintaining a professional approach
  • Maintain and develop good communication within the team to improve efficiency of the department
  • Taking full responsibility for personal targets whilst remaining focused on departmental targets and objectives
  • Able to work weekends (saturday and sunday) and 1 day in the week.

The BasicsYou will have a minimum of 6 GCSE grades A-C including Math’s and English (or equivalent)

  • 1+ years of customer service experience.
  • Experience of working to targets
  • Excellent attendance and punctuality
  • Knowledge of mobile phones technology
  • Ability to work in a dynamic environment
  • Excellent organisational and communication skills.
  • High energy and passion for going above and beyond.
  • Computer literate – Microsoft Packages

To Apply Apply for this position using our easy on-line application form, Please highlight your relevant experience for this role and why you think you are suitable for it. We look forward to hearing from you Please note that interviews are currently taking place – so please apply ASAP.  We look forward to hearing from you!

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Logistics Coordinator – Goods In

The Opportunity Mobile Fun has  vacancies within its Warehouse Team for some reliable individuals with drive, and energy with attention to detail, who also work well within a team and take pride in doing a good job.

    • Are you able to accurately record deliveries and perform stock counts?
    • Can you handle the demands of a fast paced warehouse environment?
    • Are you hands-on team player?

If you have answered yes to the above, this could be the opportunity you have been waiting for? The Challenge

    As part of a team you will be responsible for the accuracy and recording of all Goods In and Returned stock You will report to the Stock Control Manager and work alongside your team of colleagues,
  • Checking documentation, amounts and condition of new stock.
  • Ensuring that stock is properly stored to prevent damage.
  • Returning damaged stock to supplier.
  • Performing perpetual inventory counts.
  • Maintain and develop good communication within the team to improve efficiency of the department
  • Taking full responsibility for personal targets whilst remaining focused on departmental targets and objectives

The Basics You must be a well organised individual who works methodically and accurately be responsible and dependable, have numeracy skills and be able to communicate well.You will have a minimum of 3 GCSE grades A-C including Maths and English or equivalent, previous proven of warehouse experience , picking and packing within a fast paced warehouse environment. To Apply Apply for this position using our easy on-line application form, Please highlight your relevant experience for this role and why you think you are suitable for it. We look forward to hearing from you Please note that interviews are currently taking place – so please apply ASAP.  We look forward to hearing from you!

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Logistics Coordinator – Pick & Pack

The Opportunity Mobile Fun has  vacancies within its Warehouse Team for some reliable individuals with drive, and energy who also work well within a team and take pride in doing a good job.

    • Are you able to prepare and dispatch orders?
    • Can you handle the demands of a fast paced warehouse environment?
    • Are you hands-on team player?

If you have answered yes to the above, this could be the opportunity you have been waiting for?  The ChallengeYou will report to the Warehouse Floor Manager and work alongside your team of colleagues.

  • Picking and packing orders and booking in stock.
  • Be a well organised individual who works methodically and accurately.
  • Maintain and develop good communication within the team to improve efficiency of the department
  • Taking full responsibility for personal targets whilst remaining focused on departmental targets and objectives

The Basics You will have a minimum of 3 GCSE grades A-C including Maths and English or equivalent, previous proven of warehouse experience , picking and packing within a fast paced warehouse environment. To Apply Apply for this position using our easy on-line application form, Please highlight your relevant experience for this role and why you think you are suitable for it. We look forward to hearing from you Please note that interviews are currently taking place – so please apply ASAP.  We look forward to hearing from you!

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Logistics Coordinator – PI/Admin

The Opportunity

Mobile Fun has vacancies within its Warehouse Team for some reliable individuals with drive, and energy who also work well within a team and take pride in doing a good job.

  • Are you able to prepare and dispatch orders, process in-coming stock?
  • Can you handle the demands of a fast paced warehouse environment?
  • Are you hands-on team player?

If you have answered yes to the above, this could be the opportunity you have been waiting for? The ChallengeYou will report to the Warehouse Floor Manager and work alongside your team of colleagues processing all in-coming stock through the current Management system, within the parameters of current targets.

  • Liaise with suppliers, notifying them of any discrepancies as they arise. Informing accounts of any variances in deliveries.
  • Maintain a stringent security environment within the department, ensuring compliance with current company guidelines
  • Carry-out the perpetual inventory counts, whilst maintaining stock integrity
  • Be a well organised individual who works methodically and accurately.
  • Maintain and develop good communication within the team to improve efficiency of the department and take full responsibility for personal targets whilst remaining focused on departmental targets and objectives

The Basics You will have a minimum of 3 GCSE grades A-C including Maths and English or equivalent, previous proven of warehouse experience , picking and packing within a fast paced warehouse environment. To Apply Apply for this position using our on-line application form, Please highlight your relevant experience for this role and why you think you are suitable for it. We look forward to hearing from you Please note that interviews are currently taking place – so please apply ASAP. We look forward to hearing from you!

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Logistics Despatch Manager

Mobile Fun has a vacancy for a Retail Despatch Manager – coordinating the daily picking, packing and despatch operations in the warehouse of a leading online retailer.
The Opportunity: 
Based in Birmingham, Mobile Fun is the UK’s leading Internet retailer for Everything Mobile – offering a market leading range of accessories for mobile phones and other mobile devices from our main website, www.mobilefun.co.uk.  With a product range of over 7,000 globally-sourced mobile accessories and tens of thousands of mobile downloads available on its website, Mobile Fun has successfully established a market-leading position within the competitive mobile sector.
The Role:
  • Reporting to the Operations Director, you will have primary responsibility for managing the despatch team of 8-10 operatives to meet hourly/daily picking, packing and despatch targets.
  • You will manage quality-of-work and accuracy, ensuring quality checks are in place to deliver excellent customer service.  You will also organise cross training and skill development within the team to maximise team flexibility.
  • You will use KPIs to measure and improve results, ensuring that targets are met consistently.  You will ensure that all operational documentation is completed, checked and filed accordingly, as well as compiling a report for the Operations Director on a daily and weekly basis.
  • You will be responsible for packaging consumables – ensuring that goods are packaged with appropriate packaging and that sufficient supplies are stocked and replenished as required.
  • You will maintain a high level of health and safety compliance, as well as carrying out housekeeping activities.

About You:

  • You will be excited about working in a fast-paced retail warehouse at a leading online retailer.
  • You’ll be experienced in leading a team, with at least 3+ years’ experience of people management in a challenging environment and you’ll know how to manage staff to meet hourly/daily targets.
  • You’ll have worked before in fast-paced dynamic workplaces – such as at a major retailer or busy retail/distribution warehouse.  You will thrive at working in an environment where every day brings new challenges.
  • You will have excellent problem solving, organisation and communication skills and have experience of improving work processes.
  • You’ll be authorised to work in the UK, be able to work flexibly and will have an excellent attendance and punctuality record in your previous employment.
  • You’ll be literate and numerate with an education background equivalent to at least 5 GCSEs including Maths and English.  You will also be familiar with using IT systems, such as Microsoft Excel and you may have used stock/warehouse computer systems in your previous roles.

To Apply To apply for this position, please submit your CV online, or email your CV to jobs@mobilefun.co.uk. Please include a short covering letter/email highlighting your relevant experience for this role and outlining why you are the best person for this job! Please note that interviews are currently taking place – so please apply ASAP. We look forward to hearing from you!

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Logistics Goods In Manager

Mobile Fun has a vacancy for a Retail Goods in Manager – coordinating the daily good in operations in the warehouse of a leading online retailer.

The Opportunity:
Based in Birmingham, Mobile Fun is the UK’s leading Internet retailer for Everything Mobile – offering a market leading range of accessories for mobile phones and other mobile devices from our main website, www.mobilefun.co.uk.  With a product range of over 7,000 globally-sourced mobile accessories and tens of thousands of mobile downloads available on its website, Mobile Fun has successfully established a market-leading position within the competitive mobile sector.

The Role:

  • Reporting to the Operations Director, you will have primary responsibility for managing the team of operatives
  • Be responsible for the accuracy and recording of all Goods In and Returned stock
  • Checking documentation, amounts and condition of new stock.
  • Ensuring that stock is properly stored to prevent damage.
  • Returning damaged stock to supplier.
  • Performing perpetual inventory counts.
  • Maintain and develop good communication within the team to improve efficiency
  • You will manage quality-of-work and accuracy, ensuring quality checks are in place to deliver excellent customer service.  You will also organise cross training and skill development within the team to maximise team flexibility.
  • You will use KPIs to measure and improve results, ensuring that targets are met consistently.  You will ensure that all operational documentation is completed, checked and filed accordingly, as well as compiling a report for the Operations Director on a daily and weekly basis.
  • You will maintain a high level of health and safety compliance, as well as carrying out housekeeping activities.

About You:

  • You will be excited about working in a fast-paced retail warehouse at a leading online retailer.
  • You’ll be experienced in leading a team, with at least 2+ years experience of people management in a challenging environment and you’ll know how to manage staff to meet hourly/daily targets.
  • You’ll have worked before in fast-paced dynamic workplaces – such as at a major retailer or busy retail/distribution warehouse.  You will thrive at working in an environment where every day brings new challenges.
  • You will have excellent problem solving, organisation and communication skills and have experience of improving work processes.
  • You’ll be authorised to work in the UK, be able to work flexibly and will have an excellent attendance and punctuality record in your previous employment.
  • You’ll be literate and numerate with an education background equivalent to at least 5 GCSEs including Maths and English.
  • You will also be familiar with using IT systems, such as Microsoft Excel and you may have used stock/warehouse computer systems in your previous roles.

To Apply

To apply for this position, please submit your CV online, or email your CV to jobs@mobilefun.co.uk. Please include a short covering letter/email highlighting your relevant experience for this role and outlining why you are the best person for this job!

Please note that interviews are currently taking place – so please apply ASAP. We look forward to hearing from you!

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E-commerce Graduate Programme

Mobile Fun is the UK’s leading online retailer for everything mobile and to help accelerate our growth, we are recruiting talented graduates to join our company on our E-Commerce Graduate Programme. The Role This is a challenging and exciting opportunity for ambitious graduates to join a market-leading online retailer on our 2 year E-Commerce Graduate Programme. You will work in 6 monthly departmental placements, gaining experience in a broad range of disciplines at a leading online retailer. You will gain experience and learn new skills in a selection of different departmental roles, including Marketing, Product Management & Purchasing, E-Commerce Website Management, Sales, Customer Relations and Logistics. At the end of the 2 year programme, (or earlier if an opportunity arises), you’ll be given the opportunity to specialise and move onto the next stage of your career in a specific department. Graduates will join Mobile Fun on a starting salary of £20,000 – rising to £25,000 at the end of the 2 year programme. Salaries will be reviewed at the end of each 6 month placement, giving the opportunity for especially talented graduates to advance at a faster pace. The Mobile Fun E-Commerce Graduate Scheme reflects our commitment to finding and developing the best people to grow our company. Our Managing Director (Midlands Young Director of the Year 2011) joined our company as a graduate and so we understand how to help you realise your potential! About You You will be an ambitious graduate with a bachelor’s degree in any subject, with a good predicted/achieved grade – a minimum of a 2.1 degree and a minimum grade of 3 B’s or above for A Levels & English and Maths GCSE. We welcome applicants with second degrees and those with relevant work experience. Successful candidates will demonstrate a genuine interest and passion for consumer technology, such as mobile phones, computers/laptops/tablets, audio/visual, etc. At Mobile Fun, we set our standards high, so you’ll be highly literate and numerate, with strong IT skills and you will also have an intuitive understanding of the modern online world. Above all, you will enthusiastic to learn and excited about the opportunity to develop your career at an ambitious and growing online retailer. To Apply Apply for this position using our easy on-line application form.  Please include a short covering letter/email with your application – and make sure it explains why you are an ideal candidate for the Mobile Fun E-Commerce Graduate Programme. Please note that there are 4 graduate intakes for this programme per year – in January, April, July and October. Interviews occur frequently but we recommend you apply ASAP as interview places are limited.

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Web Developer – PHP MySQL

Keywords: Web Developer, PHP, LAMP, MySQL, Developer, Graduate, E-commerce Mobile Fun (www.mobilefun.co.uk) has a vacancy for a PHP Web Developer to join our Web team. This is a great opportunity to work at a leading online retailer, developing large scale web applications which are used by thousands of customers every day. In this technical role, you will be responsible for PHP/MySQL web development in a LAMP environment. Working as part of a fast-paced, dynamic team, you will develop a wide variety of PHP/MySQL e-commerce web applications. As well as web application development, you will be involved in usability, conversion rate optimisation, SEO, back-end systems development and providing support. Key technologies include MySQL, PHP5, Zend Framework, Linux, Apache, HTML, CSS, Javascript, JQuery, etc. The Web team uses an Agile Software Development approach to ensure a collaborative team working and learning environment. About you

  • You will either have a 2.1 or above degree in an IT-related subject, or will have equivalent technical experience.
  • You will be experienced with PHP/MySQL development, have good SQL skills and be interested in working towards becoming a Zend Certified PHP Engineer.
  • You will be able to demonstrate a disciplined approach towards systems development, and be able to design scalable applications following Object Oriented methodologies.
  • You will have a passion for IT and mobile technologies and be excited about joining a leading online business.
  • You may have some knowledge of performance optimisation techniques for web applications.

To Apply Apply for this position using our easy on-line application form, Please highlight your relevant experience for this role and why you think you are suitable for it. Please note that interviews are currently taking place – so please apply ASAP.  We look forward to hearing from you!  If you have any questions about the role, please do not hesitate to get in touch. We look forward to hearing from you! Based in Birmingham, Mobile Fun is the UK’s leading online retailer for accessories for mobile phones, tablets, e-book readers and more. Online Retailer of the Year (Mobile News Awards 2012 & 2011) Online Retail Awards 2011 – Winner – Computers and Telecommunications Award Winner – Deloitte 2007 Fast 50 Awards: No. 35 The UK’s 7th Fastest Growing Technology Based Company (Sunday Times Tech Track 100, 2006)

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eBay eCommerce Executive

 Job Description:  Mobile Fun has a vacancy within its exciting Products and Purchasing team for an eBay eCommerce Executive for mobile, tablets and accessories. This is an excellent career opportunity for an individual with passion and enthusiasm for mobile phones and gadgets, who wishes to gain valuable experience at a leading online retailer and become instrumental in the maintenance and development of an exciting, growing e-commerce website! The roleIn your role, you will work in a fast-paced demanding, but fun environment and be able to develop advanced skills in:

  • Trading experience using eBay or Amazon
  • Online retailing/e-commerce 
  • Telecoms industry knowledge (Mobiles and Accessories) 
  • Possess strong interpersonal Skills 

 ebay/Amazon role

  •  Trading experience using eBay or Amazon or experience in bitting process
  • Understand consumer behaviour and customer’s expectation in eBay or Amazon trading environment.
  • Have a great knowledge in eBay or Amazon trading process and policy
  • Ideally have good track record / customer feedback scores in eBay or Amazon
  • Display entrepreneurship acumen, be commercially acute, possess good analytic skills and a strong attention to detail.
  • Demonstrate strong passion in mobile phone / accessories products
  • Ability to identify opportunities and take calculated risks

  About you

  • You will understand online retail and have a demonstrable enthusiasm for mobile technologies.
  • You will have well developed written and verbal communication skills.
  • You will have a self-motivated, problem solving and proactive approach to work.
  • You will possess and be able to show good attention to detail and have the ability to analyse numerical data
  • You will be able to show you have worked in a team and to tight deadlines.
  • Above all, you will need to have loads of energy, enthusiasm and drive; be commercially minded with a”can do” attitude and possess.
  • You will be PC literate with strong excel skills
  • Above all, you will be willing to work on Saturday or Sunday (as and when required)

To Apply Apply for this position using our on-line application form, Please highlight your relevant experience for this role and why you think you are suitable for it. We look forward to hearing from you Please note that interviews are currently taking place – so please apply ASAP. We look forward to hearing from you!

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