Archive for the ‘Software Updates’ Category

How to update BlackBerry Software

Wednesday, September 23rd, 2009

With all handsets, the phone you buy in the shops is not always the final version. Manufacturers frequently release software updates to fix bugs, improve reliability and add functionality. Historically this would have involved being without your phone for 2-3 weeks or more while you sent your phone back to the manufacturers service centre. Quite often all data on the handset would be lost, and in some cases phones could get lost or damaged on their way to and from the service centre.

BlackBerry 8520 - Is yours up to date?

BlackBerry 8520 - Is yours up to date?

Most of the major handset manufacturers have now made this a thing of the past by allowing you to update the software on their phones yourself, when and where you want.

Why should I update my phone?

You may not be experiencing any problems or software issues with your phone, so you may not think you need to update it, but some of the updates released can improve features such as battery life, photo quality and improve support for other devices such as Bluetooth Headsets. BlackBerry have recently released several completely new features onto some of their handsets through the Software Device Update. To see what’s been added recently, take a look at the features chart on the BlackBerry Website.

(more…)

How to fix BlackBerry App Error 200

Tuesday, September 22nd, 2009

BlackBerry handsets are great for emailing and messaging, but as with anything electrical, they can sometimes go wrong. One of the more common error messages that seems to come up is “App Error 200″. It still puzzles me why the manufacturers can’t make these error messages a little bit more helpful and actually explain what’s gone wrong – at least then it would be a bit easier to work out how to fix it. Fortunately though, “App Error 200″ is usually fixed with a straight forward firmware update/reinstall.

Problems with your BlackBerry?

Problems with your BlackBerry?

The error is caused by an installed application failing and damaging the BlackBerry Operating system in the process. The fix is to simply erase and reinstall the operating system to your phone.  This sounds difficult but isn’t too hard in practice. It’s something you can do yourself on your home PC using BlackBerry Desktop Manager. If you don’t feel confident in doing this yourself then you can take it to a BlackBerry repair centre and they’ll carry the repair out for you, but you might have to wait a couple of weeks for them to do it and if you’re out of warranty you’ll probably have to pay for it.

In most cases, the 12 steps listed below should get your handset working again & the process is exactly the same if you want to upgrade your firmware to a newer version.

Before you start though I’d recommend that you check the following:

  • The battery in your BlackBerry handset is fully charged.
  • You have downloaded and installed the latest version of BlackBerry Desktop Manager – Download now from the BlackBerry Website.
  • You have downloaded the latest version of the BlackBerry firmware – Download now from the BlackBerry Website*.
  • If you’re working off a laptop, make sure your laptop is connected to a power supply.
  • You have the correct data cable for your phone.

*Internet Explorer is needed to download latest version of BlackBerry Firmware. BlackBerry Desktop Manager isn’t an essential part of the process, but it will make managing your device a lot easier.

Once you’ve downloaded and installed the latest versions, it’s time to start updating your phone. You’ll need to be patient though, as this isn’t the fastest process in the world and it will take some time to erase everything and then reinstall the software. When I ran through it for this post it took around 45 minutes on a BlackBerry Curve 8310 upgrading to 4.5.0.163 on a PC running Windows XP SP3.

To be on the safe side, I’d close any other applications on your computer and go make yourself a coffee while you wait for the update to finish.

It’s extremely important that once you start this process you don’t disconnect your BlackBerry from your computer or switch your computer off until the update has completed and you’re told it is safe to do so by the update application.

  1. Connect your BlackBerry handset to your computer.
  2. Launch BlackBerry Desktop Manager.
  3. Double-click Application Loader. The Application Loader Wizard appears. You might need to unplug and re-attach the USB cable to your BlackBerry in order for it to be recognised.
  4. Click Next.
  5. Choose the software that you want to install and click Next.

    Update BlackBerry Firmware - Select Software Version to Install

    Update BlackBerry Firmware - Select Software Version to Install

  6. If you’re asked for a password, type in your BlackBerry password and click Next.
  7. The Device Application Selection screen appears. Select the applications to be loaded onto your BlackBerry smartphone.

    Update BlackBerry Firmware - Select Applications to Install

    Update BlackBerry Firmware - Select Applications to Install

  8. If the Device Backup screen appears, choose whether or not to automatically back up the BlackBerry smartphone. Click Next.
  9. Click Next. The ‘Completing the Application Wizard’ screen will appear and display all the software that will be loaded to your BlackBerry smartphone.
  10. Click the Advanced button and make sure that Erase all application data and Erase all currently installed applications are both selected. Note: If the Application Loader is not able to access all of the BlackBerry smartphone data, then both Erase all application data and Erase all currently installed applications will be grayed out.

    Update BlackBerry Firmware - Check 'Erase all' boxes

    Update BlackBerry Firmware - Check 'Erase all' boxes

  11. Click Next, You’ll be asked if you want to be notified of future updates, enter your email address and then click Next again.
  12. Click Finish. The BlackBerry firmware will now be updated on your BlackBerry. You’ll need to be patient though as this will take around 45 minutes to complete – maybe longer.

    Update BlackBerry Firmware - Software will take around 45 minutes to udpate

    Update BlackBerry Firmware - Software will take around 45 minutes to udpate

  13. That’s it – All done. Once you see the update successful screen it is safe to disconnect your phone from your computer.

    Update BlackBerry Firmware - Update Complete

    Update BlackBerry Firmware - Update Complete

If you get any error messages at any point, you may need to start the process again. If you try 3 times and it still won’t work, you’ll need to take your handset to your nearest repair centre or contact BlackBerry for help.

How to update your iPhone or iPod Touch

Thursday, June 18th, 2009

Last night Apple released the long awaited iPhone OS 3.0 for iPhone and iPod Touch.  The update adds a number of new features to the latest versions of both devices, including adding support for Stereo Bluetooth Headphones and Speakers.

The update is free foriPhone 3G users, and there is a small charge of £5.99 for iPod Touch users.

To update your device, you need launch iTunes and connect your iPhone or iPod Touch.  Once it is recognised by iTunes, you need to select it from the list of devices and click on the summary tab.  Here you will see the option to ‘Check for Update’.

(more…)

iPhone 3.0 Review

Saturday, April 4th, 2009

iPhone software 3.0 Beta 1 is now available to developers, and as we couldn’t wait to get our hands on it, we asked our guest reviewer Darryl Mitchell to have a play with the new software and let us know what’s new and if it’s any good. This is his review:

I’m going to start with the Home screen and work my way through. The new things about the home screen that are noticeable so far is there are a few new icons. Its not all that noticeable, but the phone icon, the ipod icon and the messages icon have changed, and now have a more contemporary brushed effect. You’ve also got the new spotlight feature which is really helpful if you want to search for songs, emails or contacts, it searches everything. You just swipe to the right and it brings up the spotlight search screen. Its a really good feature and is surprisingly fast, I thought it was going to lag for quite some time, but it’s quick and snappy. That is it for the new home screen.

Moving on to the phone features, there’s not much added to the this bit, however, when you get a missed call or it shows you your recent calls, it now shows you what they called you from, for example if you called them on their mobile, or work phone you can now see this in the Recent calls screen. So that’s a really easy way of showing where they called you from.

(more…)

Nokia 5800 XpressMusic Software Update

Monday, March 30th, 2009

Nokia have just released a software update for the 5800 XpressMusic.

As well as fixing a few bugs, the software will add new features to your 5800 and is available to download now from the Nokia software update website.

Improvements in the new software version include faster data downloads from the Internet, an improved e-mail interface, and improvements to the built in search.

The update will also add the following new features:

  • Faster user interface
  • Faster download times
  • Front facing camera can now take still images
  • Burst mode allows you to take multiple pictures one after another without needing to repress the camera button
  • Built-in dictionary functionality with voice playback of words utilizing text-to-speech technology, with support for 38 languages
  • Application Update lets you check for available updates for applications and update them directly on the phone.
  • Applications can also be kept up-to-date by setting the checking to automatic.

For help in upgrading the software on your phone, please see our step-by-step guide on Nokia software updates.