Software Updates – Sony Ericsson

Tuesday 17th June 2008 by Andy in Software Updates.

With all handsets released, the product you buy in the shops is not always the final version. Manufacturers frequently release software updates to fix bugs, improve reliability and add functionality. Historically this would have involved being without your phone for 2-3 weeks or more while you sent your phone back to the manufacturers service centre. Quite often all data on the handset would be lost, and in some cases phones could get lost or damaged on their way to and from the service centre.

Sony Ericsson have made all this a thing of the past by launching a software update service that you can do yourself wherever and whenever you want.

There are two ways to update the software on your phone – Sony Ericsson Update Service (referred to as SEUS) and Over-the-Air (referred to as FOTA).

Both methods are simple and straight forward, but the FOTA service is only available on handsets made in the last few years, whereas SEUS is available to pretty much all Sony Ericsson handsets.

Why should I update my phone?
You may not be experiencing any problems or software issues with your phone, so you may not think you need to update it, but some of the updates released can improve features such as battery life, photo quality and improve support for other devices such as Bluetooth Headsets. On some occasions manufacturers may release a completely new feature onto a handset through the software update service.

So what’s the difference?

SEUS is a PC based application that you can download and install from the Sony Ericsson web site. Once installed, the program will ask you which phone you want to update, and then download the necessary updates. In order to use SEUS you will need a PC, a broadband connection and the correct data cable for your phone. Using the SEUS protects your user data and doesn’t delete any of your text messages, photos, videos or contacts. Before you start the update you need to make sure that your battery is fully charged, and ideally should have backed up your data using the Sony Ericsson PC Suite just incase something doesn’t go to plan. You cannot run the update service over a bluetooth connection. SEUS normally takes around 10 minutes to complete.

Click here to go to the SEUS download page

It is very important that you do not disconnect or turn off your phone or computer during the update process as this can cause extreme damage to your handset.

Sony Ericsson Update Service

FOTA is a remote update service. Your phone will connect to the Internet and check with Sony Ericsson for any updates to the software already running. If it finds an update, it will download and install it straight to your phone without having to connect to a PC. Software updates are quite large in size, so this method is only recommended if you have an unlimited data plan. A typical update is between 4 and 5 MB, which although is not a lot of data, at up to £2.50 per MB (depending on your service provider) it can prove to be quite expensive.
Using the FOTA option protects your user data and doesn’t delete any of your text messages, photos, videos or contacts. Before you start the update you need to make sure that your battery is fully charged, and ideally should have backed up your data to your PC using the Sony Ericsson PC Suite just in case something doesn’t go to plan. FOTA normally takes 4 minutes to complete in 3G broadband coverage areas, it may take longer if you are not in a 3G signal area.

To check if your phone supports FOTA, go to the Settings Menu, If Update Service is listed you can use the FOTA service. Select Check for Update to start the process.

It is very important that you do not turn your phone off or remove the battery during the update process as this can cause extreme damage to your handset.

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17 Comments

17 Comments so far

by Matt

On August 6, 2008 at 3:43 pm

You forgot to mention that the SE is somewhat buggy as some users in various online forums have noted that they can NEVER get the software to work so they’re Stuck with OLD firmware unless they send in their phones to SE for updates IF SE allows it under any existing warranty remaining!

Also, the SE update software is somewhat .. convulated… aggravating … to use since it requires users to HOLD a button on the phone while updating!

Why can’t SE make an update software that will NOT require users touching their phone but just recognize the phone via modem cable then find any existing updates (similar to iTunes’ update)?

Alas, SE doesn’t care about users or else the software would have been made easier to use!
by khalid

On August 15, 2008 at 6:56 am

how to load my w800i soni ericssion mobile software. my my mobile have not display.
by vishwanath

On September 3, 2008 at 6:39 am

i want sony erission k550i update software
by Francis Salud

On October 7, 2008 at 10:15 am

Any idea on how to install GPS on my W960i ericsson phone?
by Andy

On October 7, 2008 at 11:00 am

Which GPS Software and Receiver are you using?
by Francis Salud

On October 7, 2008 at 11:51 am

got no software and receiver yet. any idea which is the best? i am working here in saudi arabia.
by Andy

On October 7, 2008 at 12:22 pm

Pretty much any bluetooth GPS receiver will work with your phone, you’d just need to get the mapping software. As you’re not in the UK though I can’t say for sure which will work in Saudi, as we mainly sell UK and Europe versions.

Sony Ericsson Handsets used to come bundled with Wayfinder software, you the software included in with the Sony Ericsson GPS Enabler, this is a wired GPS receiver, but includes software that will work on your phone. Its subscription based, so there will be monthly fees.

If you prefer to use Bluetooth GPS, then you should be able to download the wayfinder software (trial version) from http://www.wayfinder.com/

You’d need to check that Saudi Arabia is covered first though as again, these may only work in UK/Europe/USA.
by rahul gaur

On October 9, 2008 at 2:20 am

i need sony ericsson z550i phone software and i want to update it , i have some problem with my mobile camera and incoming calls , so please help me as soon as possible , give me proper guidance.

thanks
by rajdeep singh

On February 18, 2009 at 4:33 am

i want sony ericson G502 software updater
by Andy

On February 18, 2009 at 9:55 am

Hi Rajdeep,

Have you checked for an update using the Update Service?
by rafsheen

On March 5, 2009 at 10:35 am

i need sony ericsson w910 phone software and i want to update it , i have some problem with my mobile walkman is not working , so please help me as soon as possible , give me proper guidance.

thanks
by Andy

On March 5, 2009 at 11:25 am

Hi Rafsheen,

How far through the steps above did you get before you had a problem?
by Nokia N85 and Route 66 - Mobile Fun Forums

On April 3, 2009 at 2:10 pm

[...] the firmware on the C902 via the Sony Ericsson website. Details of how to do this can be found here. Then trying the charger again. If you have no luck then see if you can charge other devices [...]
by Sony Ericsson C902 and USB Charging problem - Mobile Fun Forums

On April 3, 2009 at 2:14 pm

[...] the firmware on the C902 via the Sony Ericsson website. Details of how to do this can be found here. Then trying the charger again. If you have no luck then see if you can charge other devices [...]
by Hotmail POP settings do not work on Sony Ericsson phone, can anybody help? - Mobile Fun Forums

On May 26, 2009 at 9:04 pm

[...] see if there is a software update available for your phone using the sony ericsson update service: Software Updates – Sony Ericsson – Mobile Fun I’ll do some more digging and see if i can find anything… __________________ You’ve read the [...]
by Ramon Gamma

On July 8, 2009 at 1:07 am

I agree with Matt:

by Matt

On August 6, 2008 at 3:43 pm

You forgot to mention that the SE is somewhat buggy as some users in various online forums have noted that they can NEVER get the software to work so they’re Stuck with OLD firmware unless they send in their phones to SE for updates IF SE allows it under any existing warranty remaining!

Also, the SE update software is somewhat .. convulated… aggravating … to use since it requires users to HOLD a button on the phone while updating!

Why can’t SE make an update software that will NOT require users touching their phone but just recognize the phone via modem cable then find any existing updates (similar to iTunes’ update)?

Alas, SE doesn’t care about users or else the software would have been made easier to use!

PLEASE PLEASE MAKE THE SOFTWARE EASY TO UPDATE!!!
Neither the SEUS or FOTA work properly.

Please check this.

Please also conduct a thorough market research programme/project. The rest of the functions are excellent, and I wish you all the best Sony.

Mr. R. Gamma.
by C905 Camera Problem - Mobile Fun Forums

On September 21, 2009 at 10:07 am

[...] talk you through it and I'd recommend reflashing the phone using your PC and not over the air. Software Updates – Sony Ericsson | Mobile Fun Blog __________________ You've read the forum, now check out the Blog! [...]