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Product is fine. Shame my order was incompleted. 2 out of 3 items
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When I placed the order....only the wireless charger was shown as out of stock. I didnt mind as my phone was on pre order. I also ordered a case and screen protector. For some reason the order wasnt actioned. I recall having to phone mobile fun. Then after phoning tbe order was set up. I receieved the case first. Then the wireless charger, then I was informed the screen protector was not in stock for a week or so. I didnt mind. Then I was informed the screen protector still wasnt in stock so mobile fun decided to cancel that item from my order. I wasnt charged for it. I take issue 'coz I wanted the screen protector, they should have asked me if I wanted to cancel, not cancel it then tell me "sorry, were not able to complete your order". If I didnt want it I wouldnt have ordered it in the first place. Anyhow it was okay that the phone was recalled so I would have lost out had I applied the screen protector. New replacement phone arriving tomorrow. I still need a screen protector. Will I use mobile fun again?......Hmmmmmm Lets see if they read and respond to my review first.
MobileFun Reply
We can only apologise for this Clive. It doesn't seem typical of the service we offer to be honest and I will look into it. I hope you feel confident to order from us again and when you're new phone arrives, I hope we have the accessories you need. If you need anything, please get in touch and we'll support you all the way.
