This product has been given an average rating of 4 by 2 customers.
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6th April 2016
Is my cable working as expected?
I have recently bought one of these cables, it appears to be of good quality and arrived promptly. However, I notice that when the lightning connector end has the logo facing upwards the phone will not charge, but if I turn the connector around the phone does charge. Is this expected behaviour as an Apple lightning cable works just fine which every way around I plug the cable in to the phone. Thanks
Sounds like you may have a faulty cable. Please contact our Customer Services team so we can investigate for you.
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