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21st April 2014
Kitsound Boomdock - No Sound
I was delivered a non-working product through in.mobilefun.com
On following up with Kitsound, was informed to have it sent back for replacement through mobilefun.
Mobilefun says to send the product back, but courier companies in India are asking for about 100 GBP.
Mobilefun should have their own pick up arranged and should collect it by their own courier service. This is practiced by other online companies here.
Totally dissatisfied customer. Have written to them last week that I need to have the problem resolved as I am going on vacation. Have not got a response.
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