This product has been given an average rating of 3.8 by 13 customers.
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4th June 2013
It could drive you cookoo
The Cookoo smart watch!
Unfortunately I find myself leaving a negative review about this product. I was looking forward to it so much and to get it at a steal of a price, I couldn't wait for it to arrive!
Out of a flurry of excitement re: smart watches. Just released and existing tech the cookoo offers something different! "A long battery life" and I mean long, up to 1 year! (Depending on usage.
The watch follows a classic design of a traditional tick tick watch, it comes in a range of colours and is compatible with apple and as far as I know they are working on apps for other platforms.
The cookoo has a simple premiss, you connect to your smart phone / tablet and you can glance at your watch to see if you have email, SMS, twitter and Facebook notifications. It does this via Bluetooth and highlights the notifications appropriate icon on the clock face, it can be set to beep or vibrate your notifications too.
It has a multifunction button that can be customised to control music and the camera on your device.
(Just for information purposes, I am a computer engineer by trade and do know my way around technology of all shapes and sizes. If you have a cookoo and it works perfectly for you then good luck to you. I do not go looking for fault in things but I would be doing a disservice if there are people out there considering devices such as this, and they were under a misapprehension that the fault lay with them and not the technology)
These are the good points, unfortunately for me not all the features worked as they should!
It did control my iPhone 5s music, camera just fine, it also indicated my phone had a low battery just fine! However it did not show any interest in Facebook or twitter!
I went through the troubleshooting and FAQs to no avail and resorted to emailing the support team! Unfortunately they saw fit to ignore my request for technical help (any tech firm that does not reply to support requests gets a black mark in my book).
As I could not justify keeping and using the half functioning cookoo I felt I had to return it for a refund, I would normally request a replacement but due to cookoo's lack of customer support I had to opt for the refund!
mobilefun.co.uk have a great customer service team and this is the first time I've had to return anything to them. The returns policy is simple and easy to follow. The handled my claim very quickly and efficiently and my refund was in place very quickly.
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